Refund policy

Thank you for shopping with M1ND Apparel. We want to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a 14-day free return policy. Please review the following terms and conditions:

  1. Eligibility for Returns:

    • To be eligible for a return, the item must be unused and in the same condition that you received it.
    • The return must be initiated within 14 days of the date of delivery.

  2. Return Process:

    • Contact our customer service at m1nd.apparel.cs@gmail.com
    • Provide your order number, the name of the product you wish to return, and the reason for the return.

  3. Return Shipping:

    • Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
    • We recommend using a trackable shipping method to ensure that the return is received by us.

  4. Refund Process:

    • Once we receive your returned item and verify its condition, we will process your refund.
    • Refunds will be issued to the original method of payment.
    • Please allow 7 business days for the refund to reflect in your account.

  5. Exceptions:

    • Certain products may not be eligible for return due to hygiene or safety reasons. These will be clearly stated on the product page.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

  7. Cancellations:

    • If you wish to cancel an order before it has been shipped, please contact us as soon as possible.

  8. Changes to the Policy:

    • M1ND Apparel reserves the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting to our website.

By making a purchase with M1ND Apparel, you agree to and accept the terms outlined in this Return and Refund Policy.

Thank you for choosing M1ND Apparel